Frequently Asked Questions

Answers to all your questions about rajavaji

Accounts, deposits and withdrawals, bonuses, games, and security — detailed information on everything, all on one page.

Whether you are new to rajavaji or an experienced player, having questions is completely normal. On this page we have brought together the most common questions from Bangladeshi players: from opening an account and depositing with bKash and Nagad, to bonus conditions, cricket betting, slots games, and responsible gaming. Click on any section below to go straight to your question.

Account and Registration

Opening an account and verification

To open an account at rajavaji, you need an active mobile number, a username, and a strong password. You will also need to provide your full name and date of birth during registration. Please note that only people aged 21 and above can open an account at rajavaji. Make sure all information is accurate — it will be needed for verification when you withdraw later.

rajavaji is a secure platform that carries out KYC verification to confirm the identity of players. Usually, uploading a clear photo of your National ID (NID) or birth certificate is all it takes. Once verification is complete, you can make withdrawals and claim larger bonus amounts. The support team will assist you throughout the process in Bengali.

No, under rajavaji's rules each person may only have one account. Attempting to use multiple accounts may result in all accounts being suspended and balances being forfeited. If you are having trouble logging in to your existing account, go to the rajavaji Login page or contact us via live chat.

If you forget your password, click the "Forgot Password" option on the login page. A verification code will be sent to your registered mobile number or email. Use the code to set a new password. If you still have trouble, get help from the rajavaji support team via 24/7 Bengali live chat.
Deposits and Withdrawals

Deposits from bKash to rajavaji are generally instant — in most cases the funds are added to your account within a few seconds to a few minutes. The minimum deposit amount is ৳200. If there is a delay due to network issues, contact live chat with your transaction ID and support will resolve it quickly.

Yes, Nagad is one of the supported payment methods at rajavaji. The minimum deposit amount is the same across all methods — Nagad, bKash, Rocket, Upay, and direct bank transfer: ৳200. Deposits are generally instant. No extra charges apply.

The minimum withdrawal amount at rajavaji is ৳1,000. After submitting a withdrawal request, the funds generally reach your bKash, Nagad, Rocket, or bank account within 30 minutes to 3 hours. The process is faster when account verification is already complete.

Yes, both Rocket and Upay can be used at rajavaji for both deposits and withdrawals. The minimum deposit is ৳200 and the minimum withdrawal is ৳1,000 — the same rules apply across all methods. 24/7 live chat support is available for any payment issues.

For bank transfers, rajavaji's processing time is the same — 30 minutes to 3 hours. However, the receiving bank's own processing time may add to that. Transfers are supported for all major banks including Dutch-Bangla, City, BRAC, Islami, and Sonali Bank. Make sure to provide the correct account number and routing information when withdrawing.
Games and How to Play

To bet on BPL matches at rajavaji, log in first, then go to the Cricket section and choose the match you want. You can place bets on various markets including match winner, total runs, and number of wickets. With the live betting option, you can also place bets while a match is in progress. Check the odds and amount carefully before confirming your bet.

RTP (Return to Player) is the theoretical percentage of total bets that a slots game returns to players over the long term. For example, a 95% RTP means that on average ৳95 may be returned for every ৳100 wagered — but this is an average across millions of spins, and results in any individual session can vary. All slots games at rajavaji are operated to ensure fair play.

Yes, rajavaji is fully mobile-friendly. You can play directly in the browser (Chrome, Safari) on any Android or iOS smartphone — no separate app download is needed. All games, deposits and withdrawals, and live chat are fully functional on mobile.

A fishing game is an arcade-style casino game where various fish swim across the screen and you shoot them with a cannon — each fish carries a different reward. Fishing Yi Lu Fa and Bombing Fishing are popular fishing games at rajavaji. Set your bet amount, take aim, and start catching fish.

Yes, rajavaji's live casino section features real dealer games from world-class providers such as Evolution Gaming and Ezugi — played with real dealers via live video stream. Baccarat, Roulette, Blackjack, and many more games are available. With a good internet connection, the experience is completely seamless.

Yes, rajavaji offers betting on all major international and domestic cricket tournaments including the T20 World Cup and IPL. Competitive odds are available for Bangladesh Tigers matches, BPL, and major tournaments in India. Visit the Cricket page for more details.
Bonuses & Promotions

rajavaji's welcome bonus is a 100% bonus on your first deposit, up to ৳15,000. For example: deposit ৳1,000 and get ৳1,000 bonus — total ৳2,000. Deposit ৳32,000 and receive the maximum ৳15,000 bonus — total ৳47,000. The wagering requirement on the bonus is 20x.

A 20x wagering requirement means that to withdraw bonus funds, you need to place bets totalling 20 times the bonus amount. For example: if you receive a ৳1,000 bonus, you need to wager a total of ৳20,000 before you can withdraw. Once this condition is met, any winnings become directly withdrawable.

rajavaji's VIP program has three tiers: Bronze — up to 0.4% weekly cashback; Silver — up to 0.8% weekly cashback; and Gold — up to 1.2% weekly cashback. Based on your regular play and betting activity, you can move up to a higher tier — no separate application needed.

The list of games eligible for bonus use is stated in the terms of each offer. Generally, bonuses work fully on slots games. Separate rules may apply for using bonuses in live casino or sports betting. Read the details of the relevant promotion or ask in live chat to find out the specific conditions.

VIP cashback returns a set percentage of your total losses each week. Up to 0.4% is available at Bronze tier, 0.8% at Silver, and up to 1.2% at Gold. Cashback is generally added to your account every Monday. Whether it is directly withdrawable is specified in the terms of each offer.
Security & Responsible Gaming

rajavaji uses SSL encryption technology to keep all transactions and personal information secure. Your payment information is not shared with any third party. Games are operated impartially to ensure fair play. For any security concerns, contact 24/7 live chat immediately.

The minimum age to play at rajavaji is 21 years. This is both a legal requirement and an important measure to protect minors from gambling. Age is verified through a national identity card during KYC verification. Anyone under 21 cannot open or use an account.

rajavaji takes responsible gaming very seriously. You can request deposit limits, session time limits, and temporary or permanent self-exclusion. If you feel gaming is getting out of control, go to the responsible gaming page immediately or ask for help via live chat.

Yes, if you want to take a break for a while, you can request a temporary account suspension or cooling-off period through 24/7 live chat. During this time, logging in or placing bets will not be possible. To learn more about responsible gaming, visit this page.

Yes, rajavaji's support team provides assistance entirely in Bengali and is available 24 hours a day, 7 days a week via live chat. During Eid, Puja, or any other time — support is always active. You can also reach us by email: [email protected].

rajavaji follows a strict privacy policy. Your personal information, payment details, or gaming history are not shared with unauthorized third parties. For more details, read our privacy policy.

Still have questions? Contact support

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